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- How Private Taxi Hire Businesses Can Improve Customer Loyalty with Technology
According to a *statistical report, acquiring a new customer can cost businesses 5-25 times more than retaining an existing customer. But still, as per the same report, 44% of businesses prioritize customer acquisition, while only 18% prioritize customer retention.
One more statistic that is very crucial to understand in the report is that companies have a 60-70% chance of selling to an existing customer while only a 5-20% chance of selling to a new customer.
These statistics clearly suggest how crucial it is for businesses to retain customers. It not only drives more business for them but also enhances their long-term success rate and revenue.
So, private taxi hire businesses must keep their focus intact on delivering great service to customers and turning them into a loyal customer base.
To do so, they must go the extra mile and offer their customers more than just a transportation medium that helps them reach from location A to location B.
Discover how private taxi hire businesses can enhance customer loyalty by adopting technology such as taxi dispatch software. Elevate customer experience and build a loyal customer base.
More details on Yelowsoft's https://www.yelowsoft.com/blog/how-private-taxi-hire-businesses-can-improve-customer-loyalty-with-technology/. We are an all-in-one cloud based taxi booking and dispatch software company. We help taxi businesses to find solutions for their business challenges.How Private Taxi Hire Businesses Can Improve Customer Loyalty with Technology According to a *statistical report, acquiring a new customer can cost businesses 5-25 times more than retaining an existing customer. But still, as per the same report, 44% of businesses prioritize customer acquisition, while only 18% prioritize customer retention. One more statistic that is very crucial to understand in the report is that companies have a 60-70% chance of selling to an existing customer while only a 5-20% chance of selling to a new customer. These statistics clearly suggest how crucial it is for businesses to retain customers. It not only drives more business for them but also enhances their long-term success rate and revenue. So, private taxi hire businesses must keep their focus intact on delivering great service to customers and turning them into a loyal customer base. To do so, they must go the extra mile and offer their customers more than just a transportation medium that helps them reach from location A to location B. Discover how private taxi hire businesses can enhance customer loyalty by adopting technology such as taxi dispatch software. Elevate customer experience and build a loyal customer base. More details on Yelowsoft's https://www.yelowsoft.com/blog/how-private-taxi-hire-businesses-can-improve-customer-loyalty-with-technology/. We are an all-in-one cloud based taxi booking and dispatch software company. We help taxi businesses to find solutions for their business challenges.0 Comments 0 Shares
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